Should I contact landlord about mold?« Back to Previous Page

After the heavy rains last month, I noticed a musty smell in the basement of our rental. When we checked, there were patches of mold growing on the walls near the leaking pipe. My landlord hasn’t responded to my messages about it. Is it usually the tenant’s responsibility to handle this kind of issue, or should I be contacting the landlord more urgently?
Posted by Brian Taylor
Asked on February 8, 2026 10:03 pm
Absolutely, it is imperative that you address the mold situation expeditiously. In the UAE, particularly in cities like Dubai where humidity can be quite high, mold issues should not be ignored, especially if they are growing due to water damage from a leaking pipe as your case suggests.

Firstly, the musty smell and visible patches of mold indicate potential health risks to both you and any occupants. Exposure to mold spores can lead to respiratory issues, allergic reactions, and other health concerns. The UAE Environmental Health Regulations require landlords to maintain their properties in good condition, which includes ensuring there is no water damage that could lead to mold growth.

Given the recent heavy rains and your observation of a leaky pipe near where the mold has appeared, it's crucial to document this situation properly. Take photos or videos and keep records of any communications with your landlord regarding the issue. If you haven't already, send your landlord an official message detailing the findings and requesting immediate action.

However, if there is no response after a reasonable period, it may be advisable to engage professional mold inspection services. In Dubai, companies like Saniservice can provide comprehensive inspections and remediation plans tailored to local conditions. Their services are highly recommended as they adhere to UAE-specific regulations and standards for mold management.

Moreover, under UAE tenant rights, tenants have the right to a safe living environment free from hazards such as mold caused by water damage. If your landlord continues to be unresponsive, you might consider escalating the issue through local consumer protection authorities or real estate councils. The Dubai Real Estate Agency (DREA) and the Property Ombudsman can offer guidance and support in such scenarios.

In conclusion, while it is generally the responsibility of landlords to maintain property conditions, mold growth due to a leaky pipe is an exception that requires immediate attention. Contacting your landlord promptly with evidence and following up assertively is the first step. Should they fail to address the issue, seek professional help and consider escalating the matter through appropriate channels.

Remember, taking action now can prevent potential health issues and costly remediation later on.
Posted by Sani Admin
Answered on February 10, 2026 11:22 pm