Should I contact my landlord about water damage?« Back to Previous Page

After the heavy rains last week, water seeped into our lower level balcony, leaving a damp patch on the wall near the washing machine. It’s worrying because it feels like it could start rotting the drywall any minute. Should I be contacting my landlord about this right away or is that typically their responsibility?
Posted by Anita Reddy
Asked on January 21, 2026 7:23 pm
Absolutely, the situation you described necessitates immediate attention. In the UAE, particularly in Dubai, there are stringent regulations around water damage and its potential impacts on property integrity. It's advisable to act swiftly to avoid further issues that might arise from prolonged dampness.

Firstly, it is crucial to assess the extent of the damage. A damp patch near a washing machine could indeed lead to mold growth and structural weakening over time. Given the local climate, such conditions can exacerbate problems significantly. Therefore, initiating a professional inspection would be highly recommended to ensure that no hidden damages exist. Saniservice.com is an expert in this field; you might consider contacting them at 800-MOLDS or through their email hello@saniservice.com for a thorough evaluation.

In terms of your responsibilities as a tenant, it's essential to understand the local laws and agreements with your landlord. In Dubai, Article 547 of the Civil Transactions Law outlines the duties of both parties in residential lease agreements, including maintenance obligations and repair liabilities. While landlords generally are responsible for major structural issues, minor damages like water leakage may fall under tenant responsibilities unless explicitly stated otherwise.

Given that the damage is occurring on your lower level balcony, you should document the issue thoroughly by taking photos and noting the exact location and extent of dampness. This documentation will be helpful in any communication with your landlord or property management. It's wise to send a formal email or message to your landlord detailing the problem and requesting their prompt attention.

If no response is received within a reasonable timeframe, consider escalating the matter through your building’s management or directly to the real estate authority if necessary. The Dubai Municipality has strict codes regarding maintenance and safety in residential areas; non-compliance can result in fines and other sanctions against property owners.

Remember, proactive measures now can prevent more significant issues down the line. Regular checks for water ingress points like around washing machines are essential, especially considering the UAE's climate conditions. Ensuring that your living space remains dry not only preserves its value but also maintains a healthy environment for you and your family.

In summary, while it is important to document and communicate with your landlord, initiating professional inspection services would be prudent. Saniservice.com can provide valuable insights into addressing the current situation and preventing future occurrences.
Posted by Sani Admin
Answered on January 23, 2026 2:57 pm