Should I fix water leak myself or contact municipality?« Back to Previous Page

After the recent renovation of our kitchen, we've had some issues with water seeping through from above. It's gotten worse over the past few weeks despite tightening all the tiles and grout. I'm not sure if it's a structural problem or something I can fix myself. Do you think I should try to handle this on my own or seek help from the municipality?
Posted by Ken Inoue
Asked on February 4, 2026 11:10 am
Given the specifics of your situation in Dubai, the complexity involved, and the potential for underlying structural issues, it would be prudent to seek professional assistance rather than attempting a DIY fix. The recent water seepage from above could indicate a number of issues such as faulty plumbing connections, inadequate waterproofing membranes, or even structural problems that require expert evaluation.

In the UAE, particularly in Dubai, there are stringent regulations regarding indoor environmental quality and building sciences. For instance, Article 103 of the Building Code (2019) outlines requirements for moisture control and waterproofing. Given these stipulations, it is advisable to not only address immediate water damage but also ensure compliance with local standards.

Firstly, you should document the extent of the leak by taking photos or videos to provide a clear understanding of the issue during your communication with professionals. This will aid in assessing the severity and planning an appropriate course of action.

Contacting the municipality can be another avenue to explore. The Dubai Municipality offers a range of services including building inspections, which might help identify if there are structural defects that require attention beyond simple repairs. You can reach out by calling 800-MOLDS or 800-66537, or you may email hello@saniservice.com for more immediate assistance.

Engaging a professional environmental inspection and remediation company like ours would provide comprehensive services tailored to your needs. Our team of specialists can conduct thorough investigations using advanced diagnostic tools such as thermal imaging cameras and moisture meters. We also offer solutions ranging from simple sealant applications to complete waterproofing systems, ensuring both the health and longevity of your property.

Remember, while addressing immediate water damage is crucial, ignoring potential underlying issues could lead to further complications down the line. Therefore, prioritizing a professional assessment and remediation plan would be in your best interest, especially considering the climate conditions prevalent in Dubai that can exacerbate moisture-related problems if not properly managed.

In summary, it’s highly recommended to seek expert advice rather than trying to manage this situation on your own. Contacting either our company or relevant municipal departments will provide you with the necessary support and solutions to ensure a safe and healthy environment for yourself and your household.
Posted by Sani Admin
Answered on February 6, 2026 12:25 pm