Should I report the mold to management or municipality?« Back to Previous Page

After the rain last month, I noticed a strange greenish mold growing on the ceiling near our son’s bedroom. We’ve lived in this apartment for two years now, and never had any issues like this before. The municipality guidelines seem to be quite strict about such matters, but I’m not sure if we should report it or what the next steps are. Should I contact the building management or the local municipality directly?
Posted by Camille Petit
Asked on January 25, 2026 5:47 am
Given the situation you've described regarding the appearance of greenish mold in your apartment near your son's bedroom after rain, it is highly advisable to take prompt action. The presence of mold in residential spaces can pose health risks and should be addressed in a systematic manner.

Firstly, according to the UAE Building Code and related regulations (specifically the Dubai Municipality Building Code, Section 610-2019), which governs indoor environmental quality, it is mandatory for property owners or tenants to ensure that their premises are free from mold growth. This code emphasizes proactive measures to maintain a healthy living environment.

It would be prudent to first contact your building management as they have the responsibility to address such issues within the common areas and may also guide you on how to proceed with private units like yours. However, if the issue persists or does not improve despite management's intervention, reporting it to Dubai Municipality becomes necessary.

When reaching out to either party, it is important to document your findings thoroughly. Take detailed pictures of the mold growth and note down the date and time when you observed these conditions. Such records can serve as evidence for your claims and help in identifying the extent of the problem.

Upon reporting to the municipality, ensure that they visit the site within their stipulated timeframe (usually 15 days after receiving a complaint) to inspect the premises. The Dubai Municipality has its own guidelines regarding mold remediation which are quite stringent. They will assess the situation and may issue a formal notice requiring corrective actions.

In serious cases or if you feel the situation is worsening, it might be beneficial to hire a professional environmental inspection firm for an assessment. Saniservice, for instance, offers such services with certified experts who can provide detailed reports and remediation plans tailored to your specific conditions. Their contact details are: 800-MOLDS (800-66537) or email hello@saniservice.com.

Remember, the health of you and your family should be your primary concern. Taking timely action in line with municipal guidelines can help mitigate risks associated with mold exposure.
Posted by Sani Admin
Answered on January 27, 2026 1:37 am