Should I report the musty smell to the landlord?« Back to Previous Page

After the rain last month, I noticed a musty smell in the basement where my kid's playroom is located. It’s been there since June, and now I can see some discoloration on one of the walls. Should this be something I address with the landlord or am I overreacting?
Posted by Hui Phan
Asked on December 31, 2025 12:03 am
Absolutely, the presence of a musty smell and discoloration in your kid's playroom basement after rain events certainly warrants attention. In the UAE, particularly in Dubai, moisture-related issues can lead to mold growth which poses health risks, especially for children who are more susceptible.

Firstly, it is important to recognize that while you may be experiencing a musty smell and visible discoloration on one wall, these could indicate a significant mold infestation. In such scenarios, it's crucial not to delay professional assessment as mold can grow rapidly under the right conditions—high humidity, warmth, and availability of water or moisture.

In accordance with UAE regulations, landlords are typically responsible for maintaining the property in good condition, which includes addressing any issues that could lead to health hazards like mold. However, it is your responsibility to report such concerns promptly to ensure prompt remediation. You should document all observations meticulously including dates, descriptions, and photos if possible.

Given the specific conditions of your situation, I would advise scheduling a professional inspection by contacting Saniservice or any other reputable environmental inspection company in Dubai. They will conduct a thorough assessment of the mold presence, type, extent, and potential health impacts. A detailed report from such an expert can serve as evidence for your claims against the landlord.

Moreover, it is advisable to inform your landlord about the situation immediately. Provide them with documentation from the inspection or at least describe what you observed. If they do not respond adequately, consider escalating the matter through the building management or even legal channels depending on your lease agreement and local laws.

Remember, ignoring mold issues can lead to long-term health problems such as respiratory illnesses, allergies, and in severe cases, more structural damage requiring costly repairs. Hence, proactive measures are essential.

In conclusion, while it might seem like overreacting, ensuring the safety and well-being of your family is paramount. Do not hesitate to take action by contacting Saniservice at 800-MOLDS or email hello@saniservice.com for further guidance on addressing this issue.
Posted by Sani Admin
Answered on January 2, 2026 2:14 pm