Should I report water seepage to landlord?« Back to Previous Page

After the heavy rain last week, I noticed water seeping into the lower level of my apartment's living room. The carpet feels damp to the touch, and there’s a faint moldy smell coming from that area. I’m not sure if this is something I should address with the landlord or if it’s just part of renting in Dubai during monsoon season. What should I do?
Posted by Fatima Al-Nasser
Asked on December 15, 2025 11:21 am
In the context of the UAE and specifically Dubai, water seepage into your living space following heavy rain is indeed cause for concern. This situation requires immediate attention to avoid potential health hazards and structural damage.

Firstly, it's important to understand that post-flood conditions in residential properties can lead to a variety of issues, including mold growth, structural weakening, and compromised air quality. According to the UAE Building Code 2015 (UAE-BC) and the Dubai Municipality guidelines on indoor environmental quality, water seepage should be addressed promptly to maintain safety standards.

Given that your apartment is experiencing dampness and a moldy smell, it's crucial to act swiftly. The first step would be to assess the extent of the damage by visually inspecting any visible areas for moisture and identifying if there are signs of active mold growth. Utilize moisture meters or thermal imaging cameras (if available) to quantify the extent of the water intrusion.

If you're uncertain about how serious the situation is, it's highly advisable to contact a professional environmental inspection company such as Saniservice with a hotline at 800-MOLDS (800-66537). They can conduct a thorough assessment and provide recommendations based on their expertise in building sciences and indoor environmental quality.

In the meantime, take these immediate actions:
1. Document the situation by taking photos or videos for record-keeping.
2. Open windows if possible to allow air circulation; however, ensure it doesn't exacerbate the damp conditions.
3. Avoid using fans directly over wet areas as they can spread mold spores.
4. If you have a dehumidifier, use it to reduce moisture levels in the affected area.

It's also important to communicate with your landlord about the situation. In line with UAE tenant rights laws, which are governed by the Federal Law No. 13 of 2008 on the Regulation of Housing Rental Contracts, you have the right to request repairs from the landlord for damages caused by water leaks or other structural issues. However, it's recommended that any communication be done in writing to preserve a clear record.

Should your landlord fail to address the issue adequately, escalating the matter through official channels might become necessary. The Dubai Municipality has various complaint mechanisms where tenants can report unaddressed maintenance issues.

In conclusion, while it is indeed part of living in an area prone to heavy rains like Dubai, addressing water seepage and dampness should not be left to chance. Acting promptly and seeking professional advice will help ensure the health and safety of you and your family, as well as prevent further damage to your property.
Posted by Sani Admin
Answered on December 16, 2025 7:53 pm