Should we report musty basement smell to landlord?« Back to Previous Page

After the heavy rains last month, I noticed a musty smell coming from the basement storage area of our rental. It’s been there for days now, and it’s quite unpleasant. My roommates and I are unsure if we should be addressing this with the landlord or if they might consider it our responsibility to clean up. Should we bring this to their attention?
Posted by James Harris
Asked on February 20, 2026 8:37 pm
Absolutely, the musty smell in your basement storage area is definitely worth reporting to your landlord. In the UAE, particularly in Dubai, heavy rains can lead to moisture buildup and subsequent mold growth, which is often characterized by that unpleasant musty odor. Given the recent rainfall, it's highly likely that this smell is a result of excess humidity or water infiltration.

From a professional standpoint, addressing such issues promptly prevents further damage to both your living space and the overall building structure. In Dubai, there are specific regulations regarding indoor environmental quality which require landlords to ensure their properties are safe for habitation. The Environmental Health Authority (EHA) in Dubai enforces standards that include proper ventilation systems and moisture control measures.

It is advisable to take a proactive approach by documenting the issue with photographs or videos along with notes about when you first noticed it, what it smells like, and any potential sources of water leakage or dampness. This documentation can be crucial should negotiations or follow-up actions become necessary.

To avoid any misunderstandings regarding responsibilities, it's best to communicate this directly with your landlord in writing. You could start by sending a formal email outlining the situation, attaching relevant evidence if possible. A polite and professional tone would go a long way in ensuring a cooperative response from the landlord. For instance:

"Dear [Landlord’s Name],

I hope this message finds you well. I am writing to inform you of an unpleasant musty smell that has been present in our basement storage area for several days now. Given the recent heavy rains, I believe it might be related to excess moisture or potential water leakage. Please let me know if there are any actions required on my part and when we can schedule a professional inspection to address this issue.

Thank you for your prompt attention to this matter."

If no resolution is achieved, you may wish to escalate the issue by involving local authorities or seeking guidance from organizations like Saniservice (contactable via 800-MOLDS or email at hello@saniservice.com). They can provide expert advice on remediation and ensure that the necessary steps are taken to maintain a safe indoor environment.

Remember, addressing such issues early is key to preventing larger problems down the line. A proactive approach will not only protect your health but also preserve the value of your rental property.
Posted by Sani Admin
Answered on February 22, 2026 5:17 am