What should I do about unaddressed water pooling?« Back to Previous Page

In light of the water pooling beneath your kitchen tiles, it's crucial to act promptly. This situation could indicate issues such as pipe leaks, faulty plumbing, or even condensation problems – all of which can lead to mold growth and structural damage if left unattended.

Firstly, given that you are in Dubai, UAE, it is important to understand the local tenant rights and obligations. According to the Real Estate Agency Regulations 2018 (UAE Law No. 37 of 2008), landlords have a duty to maintain properties in good condition. If they fail to do so or respond to your concerns, you are within your rights to take action.

You should begin by documenting everything meticulously. Take photos and notes about the extent of water pooling and its location under the tiles. This documentation can serve as evidence if any disputes arise later on. Also, keep a record of all communications with your landlord, including emails, texts, and any messages sent via property management platforms or real estate portals.

Next, consider engaging a professional building inspector to assess the situation thoroughly. In Dubai, companies like Saniservice (contactable at 800-MOLDS or hello@saniservice.com) can provide detailed inspections focusing on water leakage issues, mold detection, and overall indoor environmental quality assessments. These professionals are equipped with advanced tools such as thermal imaging cameras which can pinpoint sources of leaks that might be hidden.

If the pooling is indeed due to a significant leak or structural issue, it may necessitate immediate repairs to prevent further damage. Saniservice offers remediation services tailored to handle such scenarios effectively and safely. Remember, dealing with water damage early can save both time and money in the long run by preventing more extensive problems like mold growth.

In terms of local regulations, ensure that any work done adheres to Dubai Municipality's Building Control Department guidelines (BCCD). They oversee all aspects of construction, renovations, and maintenance ensuring compliance with building codes and standards. Engaging a professional who is familiar with these requirements can help maintain legal integrity throughout the process.

Lastly, if your landlord still does not respond or cooperate, you might consider escalating the issue to consumer protection authorities such as the Dubai Economic Department or through the Real Estate Regulatory Agency (RERA). They offer mediation services and can provide advice on how to proceed legally should negotiation fail.

By taking these steps, you address the water pooling issue comprehensively while also safeguarding your rights under UAE tenant laws.