What steps can I take with municipality for basement dampness?« Back to Previous Page

After the heavy rain we had last month, I noticed a peculiar dampness in the basement where my children play. The municipality guidelines state that proper drainage should prevent such issues, but it seems like there might be some problems with how the area is managed. Given the risk of mold and potential health concerns for the kids, are there any specific steps or resources available through the municipality to address this issue?
Posted by Bader Farah
Asked on December 6, 2025 3:51 am
Based on the situation described, it sounds like there could be issues concerning proper drainage and moisture management within your basement. In Dubai, municipality guidelines play a critical role in ensuring that residential areas are properly managed to prevent such problems. Here’s what you can do to address this issue:

Firstly, familiarize yourself with the relevant sections of the Dubai Municipality's Building Control Department (BCD) regulations which pertain to drainage systems and moisture control in basements. These guidelines emphasize the importance of adequate waterproofing measures and proper drainage connections to external water collection points or stormwater systems.

To begin addressing the dampness, you should first conduct a thorough visual inspection of your basement’s drainage system. Check for any blockages, leaks, or damaged pipes that could be contributing to the moisture problem. It is highly recommended that you engage a professional building inspector who can provide detailed analysis and ensure compliance with local regulations.

Additionally, consider contacting the Dubai Municipality's Customer Support Services at 800-MOLDS (66537) for guidance on how to file a complaint or request an inspection. They may also provide information about any specific permits required if you plan to make structural changes to improve drainage.

In terms of practical measures, ensure that your basement has proper ventilation and dehumidification systems installed. This can significantly reduce the risk of mold growth even if there are ongoing moisture issues in the area. Regularly check for signs of water damage or mold and address them promptly; this includes cleaning up any standing water and treating affected areas with appropriate antimicrobial treatments.

If you find that your issue persists despite these steps, it may be necessary to seek assistance from a specialist contractor who can provide more comprehensive solutions such as installing better drainage systems or addressing structural issues causing the dampness. The company Saniservice (hello@saniservice.com) could offer such services and would be worth reaching out for expert advice.

Remember, in Dubai, the health and safety of children are paramount, so taking swift action to address any potential mold exposure is crucial. By following these steps and engaging with relevant municipal resources, you can effectively manage the dampness issue and ensure a safer environment for your family.
Posted by Sani Admin
Answered on December 7, 2025 7:49 pm