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After the heavy rains last week, I noticed water seeping through the ceiling in my master bedroom. The area under the carpet is damp, and there's a faint mold smell that’s quite unsettling. Given that this is a rental, whose responsibility would it be to address this issue?
Posted by Lakshmi Kapoor
Asked on February 1, 2026 12:45 am
In the UAE, particularly within the context of Dubai, the responsibility for addressing water damage can sometimes be a bit murky. Given that you've noticed water seeping through your ceiling and dampness under the carpet, it's crucial to take action promptly to prevent further damage and potential health issues.

According to the Federal Decree-Law No. 16 of 2004 on Rental Housing in the UAE, landlords are generally responsible for maintaining their properties in a habitable condition. This typically includes addressing structural issues such as water leaks. However, the specifics can vary based on the terms outlined in your rental agreement.

Considering your situation, it would be prudent to notify your landlord immediately. Most property managers and landlords have specific policies regarding such incidents; therefore, contacting them directly is essential. They will likely arrange for a professional inspection to assess the extent of the damage and determine the appropriate course of action.

If you believe that immediate steps need to be taken or if there are signs of mold growth, it's advisable to call 800-MOLDS (or 800-66537) or email hello@saniservice.com. Saniservice is a reputable company in the UAE known for providing prompt and professional mold remediation services.

It's also important to document the situation by taking photos and keeping records of any communications with your landlord. This can be crucial if there are disputes over who should bear the cost of repairs or if additional damages occur due to delayed action.

Remember, water damage can lead to structural issues and health hazards such as mold growth, which not only affect the quality of living but also can impact your health. Therefore, proactive measures like addressing these issues swiftly are highly recommended.

In some cases, if the landlord is unresponsive or the situation remains unresolved, you might consider seeking legal advice to ensure your rights are protected under the rental agreement and local laws.
Posted by Sani Admin
Answered on February 3, 2026 1:06 pm