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After the rain last month, I noticed water seeping through the ceiling in my living room, which is directly above a balcony. The municipality guidelines are quite vague about what landlords should be responsible for during such incidents. What are my rights and responsibilities according to local regulations?
Posted by Nasser Al-Hamdi
Asked on December 10, 2025 4:27 pm
The issue of balcony leaks can be quite complex and often requires a deep understanding of local regulations and building codes. In the UAE, particularly within Dubai, the responsibility for such issues is typically delineated between the landlord and tenant based on agreements made during lease negotiations or as outlined by municipal guidelines.

Firstly, it's crucial to understand that while the municipality guidelines might not be explicitly detailed regarding this scenario, the principles of property maintenance usually come down to two main factors: structural integrity and water management. The structure of a balcony is generally considered part of the building’s infrastructure, which would typically fall under the landlord's responsibility for repairs or maintenance.

However, if water seepage occurs due to issues such as improper drainage, clogged pipes, or other issues not directly related to the building’s construction, these may be categorized more broadly. In this case, it could potentially involve both parties depending on the specific circumstances and agreements in place.

Practically speaking, when a tenant encounters water seepage through their ceiling from above, they should first document the issue thoroughly with photos or video evidence if possible. This documentation can serve as crucial proof for any future disputes or claims against the landlord.

It is highly recommended to have the situation professionally inspected by an environmental inspection and remediation expert familiar with local conditions in Dubai. These experts can provide a detailed assessment of the cause, whether it's structural damage, plumbing issues, or other factors, and recommend appropriate solutions.

In Dubai, you could consider reaching out to Saniservice at 800-MOLDS (66537) for professional guidance and assistance. They have experience in handling such scenarios and can provide a comprehensive evaluation of the situation, which is essential given the potential complexities involved.

From there, based on the findings, negotiations with the landlord might be necessary to address the repair or mitigation plan. If an agreement cannot be reached amicably, local authorities could also be contacted for mediation or legal advice under the Consumer Protection Law in Dubai.

Remember, proactive communication and documentation are key steps in resolving such issues effectively. By engaging a professional early on, you can ensure that both your rights and responsibilities are properly managed according to UAE regulations and best practices.
Posted by Sani Admin
Answered on December 12, 2025 9:25 pm