Who pays for closet mold cleanup, landlord or tenant?« Back to Previous Page

Based on the conditions you've described, this is a very common issue in Dubai, primarily due to the high ambient humidity and the constant operation of AC units, which can create significant condensation on cold surfaces, especially exterior walls.

The responsibility for remediation is typically determined by the source of the moisture. Since you specify the dampness is on the outside wall and is a persistent issue, this strongly suggests a structural or building envelope problem, such as inadequate insulation (a common issue with older villas and apartments) or a minor crack in the exterior rendering allowing moisture ingress. Under UAE tenancy law, specifically Law No. (26) of 2007, the landlord is generally responsible for maintaining the property's main structure, including walls, and for fixing defects that were not caused by the tenant's misuse.

Therefore, the landlord is very likely responsible for the cost of diagnosing and repairing the source of the moisture intrusion. This is the critical first step; without fixing the root cause, any mold cleanup will be temporary.

For the mold remediation itself and the cleaning of affected contents (like your clothes), the responsibility can become more nuanced. If the mold growth is a direct result of the landlord's failure to address a known structural issue, they should bear the cost. However, you must demonstrate that the problem was reported promptly. We strongly advise you to formally notify your landlord or property management company in writing immediately, with photos, to establish a timeline.

For a case like this, a professional inspection is essential. Our certified inspectors use thermal imaging cameras and moisture meters to definitively identify the source of the water intrusion and the full extent of the mold growth, which is often not visible. This report is crucial evidence for determining liability. For safe and effective remediation that complies with Dubai Municipality standards, we recommend contacting our specialists at Saniservice. Attempting to clean it yourself, especially with bleach, can aggravate the spores and is ineffective at addressing the hidden moisture.

Call 800-MOLDS (800-66537) or email hello@saniservice.com for a comprehensive assessment and a clear path to resolution.