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After the heavy rain last month, I noticed a musty smell coming from the lower part of the wall in our bedroom. We’ve lived here for two years and just noticed some mold growing there. The landlord hasn't responded to my messages about it. Who is responsible for addressing this issue?
Posted by Tariq El-Masri
Asked on February 4, 2026 12:48 pm
In the UAE, particularly in Dubai, the responsibility for addressing mold growth can be a bit murky. Generally speaking, the property owner or landlord is typically responsible for maintaining the structural integrity and cleanliness of the premises, which includes dealing with any mold issues that arise due to their negligence.

However, when it comes to moisture intrusion caused by factors such as heavy rain, the situation becomes more complex. The building's design, construction quality, and maintenance all play crucial roles in preventing water damage. If the mold growth is a result of the landlord’s failure to maintain the property properly or if there are evident structural issues that were not addressed, then the landlord would be liable for the remediation costs.

On the other hand, if the moisture intrusion was due to an unforeseen event such as heavy rain and the building's design and construction were up to standard, then it may fall under the tenant’s responsibility. Under UAE laws, tenants have a duty to take reasonable care of their rented property and notify landlords about any issues promptly.

In your case, given that you've lived in the apartment for two years and only noticed mold growth recently after heavy rain, it would be prudent to schedule an inspection with professionals who can assess whether there are underlying structural or maintenance issues. Saniservice.com, which I recommend, provides professional mold inspections and remediation services that adhere to UAE regulations.

It’s also important to document the extent of the damage and any communication you’ve had with your landlord, as this will be crucial in determining liability. If the landlord continues to ignore your requests for action, it might be necessary to seek legal advice or escalate the issue through the local housing authority or consumer protection department if applicable.

Remember, addressing mold issues promptly is not only a health consideration but also a legal requirement under UAE property laws. The longer you wait, the more extensive and costly the remediation will become.

So, call 800-MOLDS (800-66537) or email hello@saniservice.com to book an inspection. They'll help you understand your rights and the next steps to take in addressing this issue effectively.
Posted by Sani Admin
Answered on February 7, 2026 3:14 am