Who should fix the basement closet mold issue?« Back to Previous Page

After the heavy rain last month, I noticed a musty smell coming from the basement closet where we keep all the winter clothes. The closet is right next to the utility room which has a small window that didn’t seem to close properly during the storm. It’s concerning because my family has been experiencing some coughing and sneezing lately. Who is responsible for fixing this issue—should it be me as a tenant or the landlord?
Posted by Brittany Jackson
Asked on December 26, 2025 10:52 am
In the UAE and specifically in Dubai, it is generally the responsibility of the landlord to maintain the structural integrity and functionality of rented properties. This means that any issues related to water leakage, dampness, or mold growth should be addressed by the landlord as part of their maintenance duties. However, there are some nuances depending on your specific rental agreement.

If you recently experienced heavy rain and noticed a musty smell from your basement closet, it's crucial to act swiftly due to potential health implications for yourself and other occupants, particularly given the symptoms of coughing and sneezing that have been reported. This situation demands an assessment by professionals who can accurately identify the extent of any mold infestation.

Firstly, you should document everything – take pictures, note down dates, and maintain a record of conversations with your landlord or property management if applicable. In Dubai, it's advisable to familiarize yourself with the terms of your lease agreement which often outline responsibilities between both parties regarding maintenance issues.

Given that this area is prone to such issues, especially after heavy rain events, professional mold inspection and remediation services are highly recommended. You can contact a certified company like Saniservice (hello@saniservice.com or call 800-MOLDS/800-66537) who specialize in dealing with moisture-related problems and ensuring compliance with local health codes.

It is important to note that the utility room window not closing properly could be contributing to the issue. Ensuring all windows are sealed correctly can prevent such scenarios in the future. However, immediate action should focus on addressing the current problem rather than making long-term fixes.

After a professional inspection confirms mold presence and its extent, you'll receive recommendations for remediation steps which may include drying out affected areas, proper ventilation improvements, and potentially applying anti-microbial treatments to affected surfaces. Remember, prolonged exposure to mold can lead to respiratory issues and other health problems, hence the urgency in taking action.

In case of disputes with your landlord over maintenance responsibilities or if they refuse to address the issue, you might need to escalate the matter through the appropriate local authorities such as the Dubai Municipality, which oversees housing and public health standards. They can provide guidance on what steps should be taken and may intervene if necessary.

Always ensure that any remediation efforts comply with UAE regulations regarding indoor air quality and mold control. The goal is not only to resolve the current issue but also to prevent recurrence by addressing underlying moisture issues effectively.
Posted by Sani Admin
Answered on December 28, 2025 6:17 am