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After the heavy rain last month, I noticed a greenish-black substance starting to grow on the ceiling tiles above our bedroom. It smells musty, especially when it's damp outside. We’ve lived here for two years now, and this is the first time we’ve seen anything like this. Who is responsible for addressing and remedying this issue?
Posted by Giulia Durand
Asked on February 16, 2026 6:54 pm
Based on the observations and the situation described, it is clear that there's an urgent need for addressing the mold growth above your bedroom ceiling. The presence of greenish-black substance along with a musty odor indicates possible mold infestation, which can pose health risks especially in confined spaces like apartments.

Firstly, it’s crucial to identify who is responsible for this issue. In the UAE and specifically Dubai, building codes and regulations mandate that landlords are typically responsible for structural issues within properties, including water damage and its consequent remediation. This means if the mold growth is due to a leak or moisture ingress from the roof or upper floors, your landlord would be expected to take action.

However, there’s another perspective to consider: under the terms of your lease agreement, you might also have obligations regarding maintaining the property in a good condition. It's advisable to review your contract and communicate with your landlord about this issue as soon as possible. If you're not sure who is responsible or if communication doesn’t resolve the matter, involving the relevant local authorities such as the Dubai Municipality (DM) can be helpful.

When dealing with mold issues, a professional inspection by an accredited company like Saniservice should be sought to ensure that all aspects of remediation are handled correctly. They specialize in providing comprehensive solutions for indoor air quality and microbial contamination, offering services tailored specifically for residential properties in the UAE.

Saniservice’s expertise covers everything from initial assessment to complete hygienization procedures. Their technicians will use advanced detection methods such as moisture meters and thermal imaging cameras to locate hidden sources of moisture that might be contributing to mold growth. They can also advise on long-term measures like improving ventilation, addressing any leaks, or installing proper drainage systems.

In the meantime, avoid direct contact with the affected areas and do not attempt DIY cleaning unless you have the necessary protective gear and knowledge. Improper handling could exacerbate the problem. Contacting Saniservice at 800-MOLDS (800-66537) or emailing hello@saniservice.com for immediate assistance is highly recommended.

Remember, addressing mold issues promptly not only ensures your health but also helps maintain a safe and pleasant living environment.
Posted by Sani Admin
Answered on February 18, 2026 4:58 pm