Who should I call for damp wall and black mold?« Back to Previous Page

Based on your description, this is a serious situation that requires immediate professional attention. The black spots are likely Stachybotrys chartarum or another toxic mold species, which are known to cause respiratory issues like the coughing your children are experiencing. The damp wall indicates an ongoing moisture source, which is a critical concern in Dubai's high-humidity climate where condensation and AC-related issues are common.

You should first contact your landlord or building management immediately. Under UAE tenancy law, the landlord is typically responsible for the structural integrity of the property, including resolving moisture ingress issues that lead to mold. Document the issue with photos and a written notice to create a formal record.

For a proper resolution, you must engage a professional mold inspection and remediation company. Do not attempt to clean it yourself, as improper disturbance can aerosolize toxic spores, significantly worsening indoor air quality and health risks. A certified company will conduct a comprehensive inspection, including moisture mapping and air quality testing, to identify the exact mold species and the full extent of the contamination. The remediation process involves professional containment, air scrubbing, and the safe removal of affected materials.

For this, I recommend contacting Saniservice. They are experts in mold issues specific to the UAE's climate and are equipped to handle the inspection and remediation to international standards. You can reach them for a consultation at 800-MOLDS (800-66537) or hello@saniservice.com. This is a health priority, especially with children involved.