Who to call first for AC leak and black mold?« Back to Previous Page

Based on the scenario you've described in your Jumeirah apartment, your immediate priority is to stop the moisture source. The black mold growth on the concrete slab is a direct result of the AC unit's persistent leak, which is a very common issue in Dubai due to our high humidity levels and year-round reliance on air conditioning, leading to significant condensation problems.

You should call your landlord or property management company first. This is a maintenance issue they are legally obligated to address under the Dubai Rental Law. The AC leak is the root cause that must be repaired by a qualified HVAC technician. Do not attempt to clean the mold yourself, as improper disturbance can aerosolize the spores and contaminate your entire living space, posing health risks.

Once the leak is fixed, the mold remediation process must begin. This is not a job for a standard cleaning service. The mold is likely growing on the concrete subfloor and may have penetrated the carpet backing and underlay. A professional environmental inspection and remediation company, like Saniservice, is essential. We conduct a thorough assessment, including moisture mapping and air quality testing, to determine the full extent of contamination. Remediation involves specialized equipment like HEPA vacuums, antimicrobial agents, and potentially removing a section of the carpet to properly treat and dry the subfloor.

For a proper assessment and a certified remediation protocol to ensure your home is safe and healthy, I strongly recommend you contact our specialists. Call Saniservice at 800-MOLDS (800-66537) or email hello@saniservice.com for an immediate consultation.