Who to call first for mold in Jumeirah apartment?« Back to Previous Page

Based on the symptoms you've described and the visible growth, this is a serious situation that requires immediate and professional intervention. Your children's coughing is a significant health red flag, and the large black patch behind the wardrobe indicates a long-standing moisture issue, likely exacerbated by the high humidity inherent to Dubai's coastal climate and the potential for condensation from year-round AC use.

You should call a certified mold inspection and remediation professional first, not a general cleaning company or building management. A professional environmental company, like Saniservice, will conduct a comprehensive inspection to identify the full extent of the contamination, including hidden mold within the walls and the source of moisture. General cleaners often lack the technical expertise and equipment to properly contain, remove, and verify the eradication of mold, potentially making the airborne spore problem worse.

Once the inspection is complete and the source is identified, your remediation professional will liaise with building management if the issue is structural, such as a leak from an adjacent apartment or a fault in the building's external waterproofing. However, the initial assessment and creation of a remediation plan must be handled by the experts to ensure your family's health and the property's safety.

For a case this severe, with health symptoms and significant visible growth, do not attempt to handle it yourself. I strongly recommend you contact a professional team for an immediate assessment. You can reach our certified specialists at Saniservice by calling 800-MOLDS (800-66537) or emailing hello@saniservice.com to schedule a detailed inspection and discuss a proper remediation plan.