Who to call for AC leak mold in Dubai apartment?« Back to Previous Page

The AC in my apartment seems to be leaking a little water onto the wall behind the bedroom cupboard, and now I’ve found a spreading patch of black, fuzzy mold there. It’s been humid for the last couple of weeks and the smell is getting really musty. Who is the right person to contact for proper removal here in Dubai – my building management, or should I hire a specialized company myself?
Posted by Elizabeth Williams
Asked on April 14, 2026 5:05 am
Based on your description, this is a serious issue requiring immediate professional attention. The black, fuzzy mold is likely Stachybotrys chartarum, a toxigenic species that thrives on the constant moisture from an AC condensate leak and the high humidity typical of Dubai's climate. This is not a simple cleaning job.

You should first formally notify your building management or landlord in writing. Under Dubai Municipality regulations (Public Health & Safety Code), they are primarily responsible for maintaining the building's structural integrity and fixing the source of the moisture, which is the leaking AC unit. However, the actual mold remediation is a separate, specialized process.

Do not attempt removal yourself. Disturbing the mold will aerosolize harmful mycotoxins and spores, contaminating your entire apartment and posing significant health risks. The location behind a cupboard also suggests potential widespread growth within the wall cavity, which requires expert assessment.

For proper, safe remediation, you must hire a certified mold inspection and remediation company like ours, Saniservice. We are equipped to conduct a comprehensive inspection, including moisture mapping and air quality testing, to determine the full extent of the contamination. Our remediation process involves advanced containment, HEPA filtration, and antimicrobial treatment to ensure the mold is completely eradicated and the air is safe, in full compliance with Dubai's strict health and safety standards.

The musty smell confirms active microbial volatile organic compound (MVOC) release, meaning the colony is growing. For immediate professional consultation and to prevent further damage to your health and property, call us at 800-MOLDS (800-66537) or email hello@saniservice.com.
Posted by Sani Admin
Answered on April 16, 2026 12:28 pm