Who to call for black mold and damp wall?« Back to Previous Page

Call your landlord first. Under Dubai rental law (RERA), landlords are responsible for maintaining the property's structural integrity and fixing issues like water leaks that lead to dampness and mold. Send them clear photos of the black spots and the damp wall immediately.

While you wait for their response, do not attempt to clean it yourself. Disturbing a large patch can release a high concentration of spores into the air, potentially worsening your children's coughing. For a case this serious—a large, damp patch hidden for years—a professional inspection is essential. The goal is to first identify and stop the moisture source (like a hidden pipe leak or condensation from AC ducts) before any cleaning can be effective.

You need a certified mold inspection and remediation company, not a general cleaning service. Look for a provider that uses a microbiology lab to identify the mold species, as this confirms the health risk level and dictates the correct remediation protocol. In Dubai's climate, with high humidity and year-round AC use, hidden condensation behind walls is a common cause. A proper remediation will include containment of the area, HEPA filtration, removal of contaminated materials, and treatment to prevent regrowth. The company should provide you with before-and-after lab reports to verify the spore count has been returned to safe levels.