Who to call for mold behind wardrobe: landlord or professional?« Back to Previous Page

Document the issue with clear photos showing the mold's extent and the damp plaster. Your first call should be to your landlord or property management company, as structural dampness and the resulting mold are typically their responsibility to rectify under tenancy laws. They are obligated to address the source of the moisture, which is likely a hidden leak or penetrating damp.

Given the JVC location and the description, this is a serious case. The damp plaster indicates an active moisture source that must be fixed first; otherwise, the mold will return. Do not attempt to clean it yourself, as disturbing it can release a high concentration of spores.

The landlord should arrange for a professional inspection to identify the moisture source—common culprits here are leaking AC drain lines, pipe leaks in the wall, or condensation buildup from the high humidity. Once the leak is repaired, a certified mold remediation company should handle the removal. Look for a provider that uses containment procedures and can provide post-remediation verification, like a clearance test from an independent lab, to confirm the space is safe. This is standard for a situation of this scale.