Who to contact for Dubai mold inspection in villa?« Back to Previous Page

Our villa in Al Barsha has had a persistent damp smell in the master bedroom closet ever since the heavy rains a couple of months ago. Lately, my wife and I have been waking up with headaches and a bit of a scratchy throat, and we're starting to worry it might be mold. I checked behind the boxes and the wall feels a bit cold and moist. What are the Dubai Municipality's specific guidelines or procedures for dealing with suspected mold in a residential property, and who should we contact for an official inspection?
Posted by Yuki Lee
Asked on March 25, 2026 4:49 am
Based on the symptoms you're describing—persistent damp smell, headaches, scratchy throat, and a cold, moist wall—it is highly probable you are dealing with mold growth, a common issue in villas here after heavy rains, especially in areas like Al Barsha where water seepage can occur.

For official inspection and guidelines, you must contact the Dubai Municipality's Public Health Department. They are the governing authority for such issues. While they may not inspect every private villa upon first request, they set the regulations that all remediation companies must follow. The official procedure typically involves a complaint filed through the Dubai Municipality app or by calling their main line at 800 900. They can dispatch a health and safety inspector to assess the situation, especially as it's affecting your health.

However, for immediate and actionable results, you need a DM-approved environmental consultant like ourselves to conduct a comprehensive Indoor Air Quality (IAQ) test. This involves moisture mapping, thermal imaging to find the water source, and air/o surface sampling to identify mycotoxin levels, which is likely causing your headaches. We provide a detailed report that is recognized by the municipality for any further action or to show your landlord.

For a professional inspection and immediate remediation, I strongly advise you call our team at 800-MOLDS (800-66537) or email hello@saniservice.com. We can coordinate the entire process from testing to DM-compliant clearance certificates after remediation. Don't delay, as this type of hidden mold can worsen respiratory issues significantly.
Posted by Sani Admin
Answered on March 26, 2026 11:35 pm