Who's responsible for fixing internal AC issues?« Back to Previous Page

The AC unit in the living room of our rented apartment has been making a strange humming noise lately, especially when it's really hot outside. We moved in two years ago, and while the landlord does maintenance on the exterior parts, I’m not sure who’s responsible for fixing this internal issue. Has anyone else experienced this or know what might be causing it?
Posted by Jing Zhou
Asked on January 29, 2026 6:32 pm
The issue you've encountered with the humming noise from your AC unit could indeed be indicative of an internal problem. In the UAE context, particularly within a residential setting like yours, it's important to discern who bears responsibility for repairs based on local regulations and practices.

Firstly, under the Civil Transactions Law No. 20 of 1985 and its amendment in Dubai, the landlord is generally responsible for major repairs and maintenance, which typically include structural issues and problems affecting the core functionality of your living space, such as your air conditioning system. However, minor wear and tear or specific parts requiring replacement may fall under a tenant's responsibility if they are not part of the standard condition at move-in.

Regarding the humming noise you've noticed, this could be due to several factors including but not limited to loose components, faulty electrical connections, or issues with the compressor or fan. For your situation in Dubai, it’s advisable to first confirm with your landlord whether such an internal issue falls under their maintenance obligations as per the lease agreement.

If the landlord is not addressing the issue promptly, you might consider engaging a professional HVAC service provider who can offer a detailed inspection and diagnosis of the AC system. This approach ensures that the problem is accurately identified and addressed efficiently, potentially avoiding further damage or safety hazards.

In Dubai, it’s also worth noting the importance of maintaining air quality in living spaces. An improperly functioning AC unit could impact indoor environmental quality (IEQ), leading to discomfort, health issues, and even long-term effects on your well-being. Therefore, a professional inspection not only resolves immediate concerns but can also help prevent potential future complications.

To take proactive steps, you should document the issue by taking photos or videos of the humming noise and any visible signs that might indicate damage. This documentation will be useful if discussions with the landlord lead to unresolved issues, as it provides evidence of the problem's existence.

Lastly, if your landlord is unresponsive, you may want to consult with local property management services or legal advisors who can guide you on further actions. Remember, maintaining clear communication and following up regularly is key in ensuring that your concerns are addressed appropriately.

In summary, while landlords often handle significant issues like AC repairs, confirming this with your specific lease agreement is crucial. Engaging a professional HVAC service provider for diagnosis and repair is recommended to ensure the problem is resolved effectively and safely.
Posted by Sani Admin
Answered on January 31, 2026 12:44 pm