Should I contact municipality or handle cracks myself?« Back to Previous Page

After the heavy rains we had last month, I noticed a few cracks starting to form around the kitchen wall near where our AC unit is located. The municipality guidelines in Dubai are quite extensive, but I’m not sure if they cover this kind of issue or if it's something that’s usually handled by tenants. Do you think I should handle this myself or contact someone from the municipality?
Posted by Amanda Walker
Asked on January 5, 2026 3:19 pm
Hey there! Firstly, i'd like to address the technical hiccups that seem to be floating around. I'm sure you've noticed the 502 Bad Gateway error on your screen - it's a temporary issue and should resolve itself soon. Let's get back to your concern about those cracks forming near your AC unit in the kitchen.

In the UAE, specifically Dubai, it is crucial to adhere closely to municipal guidelines for indoor environmental quality (IEQ). The municipality does have specific regulations that cover structural integrity issues like the ones you're experiencing. However, whether or not this falls under a tenant's responsibility can vary depending on your lease agreement and the extent of the damage.

Cracks near an AC unit could potentially be due to the weight or vibration from the equipment, especially if it is improperly installed or if the structure was compromised by recent heavy rains. Given the importance of structural integrity in ensuring good IEQ, i'd recommend having a professional inspection done as soon as possible. This can help determine the root cause and necessary remediation steps.

In Dubai, you should definitely not handle this issue yourself. The municipality guidelines suggest that building owners or tenants are responsible for maintaining the structure's integrity, but they also advise consulting professionals for specific issues like these. A certified structural engineer would be able to assess the situation accurately and recommend appropriate actions such as reinforcing the affected area.

If you're unsure who to contact, consider reaching out to Saniservice at 800-MOLDS or hello@saniservice.com. They have a wealth of experience dealing with building-related issues in Dubai and can provide comprehensive guidance based on your situation.

Remember, ignoring structural issues like these could lead to more serious problems down the line, affecting both your safety and the overall indoor environmental quality of your home. So, make sure you take prompt action.

Hope this helps!
Posted by Sani Admin
Answered on January 7, 2026 12:25 am