Who is responsible for fixing moldy closet?« Back to Previous Page

After the rain last month, I noticed a moldy smell coming from the closet in my rental apartment on the third floor. It’s not something I can clean up myself, and I’m unsure about who is responsible for addressing this issue—me or the landlord. What steps should I take to ensure this gets resolved properly?
Posted by Yuko Phan
Asked on January 1, 2026 8:53 pm
Addressing the issue of a moldy closet can be quite technical and involves understanding both the building's structural components as well as environmental factors. In the UAE, particularly in Dubai, it is crucial to understand that tenant rights and responsibilities can vary slightly depending on individual rental agreements. However, generally speaking, if you notice moisture or mold issues like a moldy smell coming from your closet, especially after rainfall, it may indicate an underlying issue such as a plumbing leak, insufficient ventilation, or a structural problem.

In Dubai/UAE, the Building Code and Environmental Health Regulations mandate that landlords ensure their properties are in good condition. Mold growth is often associated with excess moisture, which can be due to leaks or poor building design/condition. Therefore, under most rental agreements, it is primarily the landlord's responsibility to address such issues. However, maintaining cleanliness and proper ventilation within your living space also falls on you as a tenant.

To ensure this gets resolved properly:
1. Document the issue: Take photographs of the moldy area and note the date.
2. Inform your landlord: Send them an email or letter detailing the problem, including the date it was first noticed and any relevant documentation. Give them a reasonable time frame to address the issue as per standard lease agreements (usually 7-14 days).
3. Seek professional inspection if necessary: If the situation persists despite communication with the landlord, consider hiring a professional environmental consultant or an indoor air quality specialist. In Dubai, you can call 800-MOLDS or email hello@saniservice.com for assistance.
4. Keep records of all communications and any remediation work done.

Remember that in case of serious mold issues, timely action is critical to prevent further damage. Proper remediation often involves not just cleaning but also addressing the source of moisture to prevent reoccurrence. Always ensure that any professional you hire complies with local regulations and standards for mold remediation.

In general, if the issue remains unresolved or seems urgent, it might be wise to consult a building inspector or an environmental health officer at your local municipality. They can provide guidance specific to your situation in Dubai.
Posted by Sani Admin
Answered on January 3, 2026 3:13 am