What are my rights if ceiling leaks aren't fixed?« Back to Previous Page

After the rain last month, I noticed water seeping through the ceiling above my bedroom. My landlord assured me it would be fixed quickly, but now it’s been over a week and there’s no sign of any work being done. The maintenance person only came to take a look once and said they needed more time to figure out how to fix it properly. Given that I'm renting and the apartment is not certified for safety standards, what are my rights and responsibilities in this situation?
Posted by Betty Jackson
Asked on January 17, 2026 5:56 pm
In the context of the UAE and specifically Dubai, your rights in such scenarios can be quite nuanced. Firstly, understanding that you're renting an apartment which is not certified for safety standards, it's crucial to know that you are entitled to a habitable living environment as per Article 130 of the Civil Transactions Law No.28 of 1985. This law obligates landlords to maintain properties in good condition and ensure they provide a safe place to live.

Given your situation with ceiling leaks, it's paramount to address this issue promptly due to potential health risks such as mold growth or structural damage. As per the UAE Building Code (UAE-BC) which is enforced by the Department of Municipalities and Urban Planning (DM&UP), landlords are required to ensure their properties meet certain standards of safety and habitability, including addressing water seepage issues within a reasonable timeframe.

Since your landlord hasn't started any repair work more than a week after the initial notice, it might be wise to seek professional assistance. Engaging an independent certified building inspector who is familiar with local codes can provide you with a detailed report on the extent of damage and recommend appropriate remedial measures. Such inspections are not only important for your peace of mind but also crucial in case you decide to take further legal action.

In practical terms, you should document everything - photographs of the water damage, any conversations with your landlord or maintenance personnel, and keep a record of all communications. You can also file a complaint with the Real Estate Agency (REA) if necessary. Remember that while your landlord has a duty to fix these issues, it's equally important for them to communicate effectively with you about their plans.

It is advisable to engage a legal advisor who specializes in real estate law to understand your rights and obligations better. In Dubai, there are several professional firms that offer consultation services on such matters. Moreover, keeping your apartment clean and dry can prevent further damage while you await the repair work.

If you feel overwhelmed or unsure about navigating these steps, reaching out to a company like Saniservice (hello@saniservice.com) could provide immediate support in assessing the situation and potentially resolving it faster.

Bear in mind that maintaining good communication with your landlord is key. However, if they consistently fail to act, it's essential to escalate the matter promptly through the appropriate channels.
Posted by Sani Admin
Answered on January 20, 2026 4:24 pm