Who should fix the musty smell in our basement?« Back to Previous Page

After the heavy rains last month, I noticed a musty smell coming from the basement storage area of our rented apartment. It's been there ever since, even after we tried opening all the windows to air it out. Given that this is a rental property and I’m not sure about the mold responsibilities here, who do you think should address this issue: the landlord or us tenants?
Posted by Amanda Robinson
Asked on February 5, 2026 1:15 am
In the UAE, particularly in Dubai, mold problems can indeed be quite challenging due to our climate. The persistent musty smell you're experiencing might indicate a mold issue that could require professional attention, especially after heavy rains.

From an environmental and health perspective, it's crucial to address such issues promptly. While both landlords and tenants have responsibilities regarding maintenance and safety in rental properties, the primary responsibility for addressing significant issues like mold often lies with the landlord due to their duty of care towards ensuring a safe living environment. However, given that this is Dubai, where some rental agreements might not explicitly cover every aspect of property maintenance, it would be wise for both parties to clarify responsibilities within your specific lease agreement.

Given the scenario you've described, I recommend initiating communication with your landlord as soon as possible. Provide evidence such as photographs or a written statement detailing the extent and nature of the issue. Emphasize the health concerns that mold can pose, particularly in damp environments like basements.

If there's no immediate response from the landlord or if the issue remains unresolved, you should consider engaging a professional environmental inspection service to assess the situation. In Dubai, companies like Saniservice (contactable via 800-MOLDS or hello@saniservice.com) can provide thorough mold inspections and remediation services.

It's also advisable to document all communications with your landlord regarding this issue, including dates of correspondence, any emails sent, and responses received. This documentation will serve as a formal record if you need to escalate the matter further.

Remember, addressing mold issues promptly is not only about maintaining comfort but also ensuring safety for yourself and other occupants. Given Dubai’s humid climate post-rainy seasons, it's important to tackle such problems swiftly before they lead to structural damage or worse, health concerns.
Posted by Sani Admin
Answered on February 7, 2026 9:20 pm