Should I fix water pooling or landlord's responsibility?« Back to Previous Page

After the rain last month, I noticed water pooling under the kitchen floorboards, which is concerning given that we live on the first floor of a three-story building. The landlord hasn’t responded to my messages about addressing this issue, and I’m unsure if it’s something I should be responsible for as a tenant or if he needs to fix it. Have any of you faced similar issues in your rentals and how did you handle them?
Posted by Rahul Chopra
Asked on February 1, 2026 3:44 pm
In the context of UAE and specifically Dubai, addressing water pooling issues under floorboards is crucial for maintaining indoor environmental quality. The situation you've described, where water has been observed pooling under kitchen floorboards, raises significant concerns regarding potential dampness and mold growth, which are prevalent issues in the region's humid climate.

Firstly, it’s important to understand that in residential properties within Dubai, landlords generally have a responsibility for maintaining structural integrity, including plumbing systems. However, if you're renting your home, it can be tricky to determine where the responsibility lies when an issue like water pooling is concerned. Typically, issues related to pipework and drainage are usually under landlord's care, but floor covering or subfloor conditions may fall on tenants' responsibilities.

Given that you've observed water pooling in a first-floor apartment, it would be prudent to get a professional inspection from a certified environmental specialist or an indoor air quality expert based in the UAE. The inspection should aim to determine the source of the moisture, whether it's related to leakage from above, poor drainage, or even condensation. In Dubai, such inspections can identify issues like plumbing failures, improper sealing around pipes, or faulty drainage systems that may not be visible but are causing the water pooling.

From a practical standpoint, if the landlord is unresponsive, you might want to escalate the issue through your rental agreement’s dispute resolution clause or seek mediation from local tenant rights organizations. In Dubai, the Real Estate Agency Authority (REA) offers mediation services for disputes between tenants and landlords, which can be beneficial in such scenarios.

If a professional inspection confirms that the issue is related to subfloor conditions or internal plumbing issues within your unit, you might need to address those yourself. However, if the problem stems from faulty drainage systems outside of your control, it would be on the landlord’s responsibility to rectify.

To avoid potential health hazards such as mold growth and ensure the indoor air quality remains at an acceptable level, I recommend taking proactive steps. Once you’ve identified the source of the water pooling, consider implementing solutions like installing a dehumidifier in affected areas or even waterproofing your floorboards if necessary. These measures can prevent further moisture absorption and reduce risks.

Remember to keep records of any communications with your landlord and documentation of the issue for potential disputes. If the situation persists without resolution from your landlord, you may have to consider legal advice to enforce your rights as a tenant under UAE laws.

Lastly, should you need immediate assistance or guidance on this matter, feel free to reach out to professional services like Saniservice at 800-MOLDS (800-66537) or email hello@saniservice.com for expert advice and support in handling such environmental concerns.
Posted by Sani Admin
Answered on February 2, 2026 4:42 pm