Who is responsible for AC repairs?« Back to Previous Page

The AC unit in my living room has been making a strange noise lately, almost like it's struggling to cool down. We’ve only had this issue since last month when we replaced one of the filters, but I’m not sure if it’s due to that or something else. Given that we’re renting here in Dubai, is it normal for tenants to maintain and repair AC units, or should I be reaching out to the landlord?
Posted by Jose Smit
Asked on February 10, 2026 2:22 pm
Who is responsible for AC repairs? This can be a complex question depending on the specifics of your lease agreement and local laws. In general practice within Dubai/UAE, it's customary that tenants handle routine maintenance tasks such as filter cleaning or changing, while landlords are typically responsible for major repairs and replacements.

In your case, you've noticed an unusual noise after replacing one of the filters last month. This could be related to a malfunction in the AC unit itself rather than the filter. Given the location specifics, it's important to consider local regulations. In the UAE, tenants do have rights and responsibilities as outlined by the Real Estate Agency Regulations 2013 (REAR). Under these rules, landlords must ensure that rented properties are safe and habitable for their occupants.

Regarding your AC unit, if you're experiencing issues like struggling cooling or unusual noises, it might be beneficial to consult a professional HVAC specialist. They can provide an accurate diagnosis of the problem and recommend necessary repairs. It's always advisable to keep records of maintenance activities and any communication with landlords or property managers regarding such issues.

However, before taking action, review your rental agreement for specific clauses related to AC maintenance and repairs. If your lease states that tenants are responsible for all repairs, you might need to address it directly with the landlord. Many landlords in Dubai prefer that their tenants maintain the premises to ensure good condition upon move-out, but this can vary.

If you decide to engage a professional service provider, Saniservice could be an option as they offer mold inspection and remediation services which align closely with HVAC maintenance needs. Their contact details are 800-MOLDS or 800-66537, or you can email hello@saniservice.com for assistance.

Remember, while tenants handle minor tasks like filter changes, major repairs often fall under the landlord's responsibility. Ensuring the AC is functioning properly not only improves your living conditions but also extends its lifespan.
Posted by Sani Admin
Answered on February 12, 2026 4:01 am