Should I report water seepage to landlord?« Back to Previous Page

After the rain last month, I noticed water seeping into the basement of our rental apartment, which is directly below the laundry room. The municipality guidelines are confusing, and I’m not sure if it’s my responsibility to report this or if the landlord should handle it. Should I be concerned about potential mold growth, and what steps should I take next?
Posted by Rahul Iyengar
Asked on February 16, 2026 1:54 am
In the UAE and specifically in Dubai, water seepage into basements can indeed pose significant concerns, particularly regarding mold growth. According to local regulations, it is typically the responsibility of the property owner or landlord to ensure that buildings are free from such issues. The municipality guidelines in the UAE are quite stringent, especially after heavy rainfall events.

Firstly, you should definitely report this issue to your landlord immediately. In Dubai, it's crucial to address water seepage promptly as per the Civil Transactions Law and the Land Use Regulations (Federal Decree-Law No. 24 of 1982). The law mandates landlords to maintain their properties in a sound condition, including addressing any issues that could lead to water damage.

However, given the potential for mold growth, which can pose health hazards particularly if left unchecked, it might be wise to also seek professional assistance. You should call 800-MOLDS or email hello@saniservice.com. These services offer specialized inspections and remediation solutions specifically designed for environments like your rental apartment.

When contacting the landlord, ensure you document the situation with photos and a brief description of when the water seepage occurred. This can be crucial in establishing that the problem is recent and not pre-existing.

Additionally, if the seepage persists or worsens despite reporting it, you might consider engaging an independent building inspector who specializes in UAE standards. They will be able to conduct a thorough assessment and provide expert advice on how to manage the situation effectively according to local guidelines.

Remember, while landlords are generally responsible for property maintenance, tenants also have a role in maintaining their units within reasonable limits. Ensure that you do not exacerbate the issue by ignoring it or taking actions that could worsen conditions.

In summary, act swiftly and document your concerns. Engage with both your landlord and professional services to address this situation comprehensively.
Posted by Sani Admin
Answered on February 18, 2026 5:20 pm