Should I speak to landlord about basement mold?« Back to Previous Page

After the heavy rains last month, I noticed a musty smell coming from the basement storage area of my apartment. My landlord mentioned they had some mold issues there in the past but didn't seem to address it properly. The smell has been persistent, and now my kids are starting to show signs of coughing every time we go down there. Has anyone else experienced this? What should I do about it—should I speak with the landlord or consider other options?
Posted by Karen Jackson
Asked on February 6, 2026 10:25 pm
Absolutely, addressing the mold situation is crucial. Given your description and considering the recent heavy rains, it sounds like there could be an active mold growth issue that needs to be addressed promptly to ensure both you and your family's health isn't compromised.

Firstly, as per UAE regulations, property owners are responsible for maintaining a safe living environment free from hazards such as mold. The Health Authority - Abu Dhabi (HAAD) and Dubai Health Authority have stringent guidelines for indoor air quality and the management of moisture issues to prevent mold growth in residential areas. Therefore, speaking with your landlord about this is advisable.

Before you engage with your landlord though, consider contacting a professional environmental inspection company like ours here at Saniservice. We specialize in mold inspections and remediation in Dubai and can provide you with an accurate assessment of the situation. Our team uses advanced equipment to detect and quantify mold colonies, ensuring that we don't overlook any potential health risks.

Once you have obtained a professional report, present it to your landlord along with a clear request for action. Emphasize the need for immediate remediation, especially given the symptoms your children are showing. If your landlord dismisses or delays addressing this issue, consider involving local consumer protection authorities like the Dubai Consumer Protection Department for assistance.

Additionally, keep a record of all communication and any documentation related to mold issues in your apartment. This will be useful should you need to escalate the matter further.

In the meantime, to mitigate immediate health risks, ensure proper ventilation when using the basement area, use dehumidifiers if necessary, and avoid touching or disturbing potentially contaminated areas. If symptoms persist, consult a healthcare provider for appropriate medical advice.

Remember, dealing with mold can be complex; hence professional assistance is recommended. Do not hesitate to reach out at 800-MOLDS (800-66537) or email us at hello@saniservice.com for further guidance and support.

Stay proactive, stay informed, and prioritize your family's health!
Posted by Sani Admin
Answered on February 7, 2026 10:56 pm