Is AC noise and musty smell a landlord issue?« Back to Previous Page

The AC unit in the living room has been making strange noises lately, and I’ve noticed a musty smell coming from it. We’ve been renting this apartment for two years now, but I’m unsure if maintenance is my landlord’s responsibility or something I should address myself. Have any of you experienced similar issues with your landlords regarding AC maintenance?
Posted by Raj Thakur
Asked on February 23, 2026 10:11 pm
Absolutely, the strange noises and musty smell emanating from your AC unit can indeed be attributed to landlord responsibility. In the UAE, specifically Dubai, landlords are generally responsible for ensuring that rented properties meet certain standards of habitability, which includes maintaining HVAC systems in a proper working condition.

Noise and odors coming from an AC system could stem from various issues such as malfunctioning components, dust accumulation, or even mold growth due to water leaks. Given the potential health implications associated with poor air quality, it's crucial to address these concerns promptly.

Firstly, it would be wise to observe if the noise is more pronounced during certain times of the day or after a specific activity within the apartment. This could help narrow down possible causes. If you suspect mold due to the musty smell, remember that mold can grow in humid environments and needs moisture for its survival.

In Dubai, per the Building Code and Regulations, landlords are obligated to ensure their properties comply with local standards of maintenance and safety. Section 203 of the UAE Federal Law No. 17 of 2003 on Real Estate Agencies and中介服务 (which has been adapted by Dubai Municipality) requires landlords to maintain property in a state fit for habitation, which includes regular HVAC system servicing.

However, it's also important to document the issue properly. Keep detailed records including dates when you first noticed the noises and smells along with any communication you have had with your landlord regarding these issues. This documentation can be crucial if disputes arise later on.

If after several attempts of communicating with your landlord, you still do not receive satisfactory responses or solutions, it might be time to seek professional assistance. Contacting a certified HVAC technician for an inspection is highly recommended as they can provide expert advice and possibly identify the root cause of the problem that may have been overlooked.

Additionally, engaging services like Saniservice (contact 800-MOLDS or email hello@saniservice.com) could be beneficial if mold contamination is suspected. These professionals can conduct thorough inspections and remediation processes to ensure a safe living environment.

Remember, while landlords are typically responsible for maintenance issues, it's always good practice to communicate clearly with your landlord about any concerns you have regarding the property. Effective communication can often lead to quicker resolutions of such matters.

In summary, addressing this issue through proper documentation, direct communication, and possibly seeking professional help is key in ensuring a healthy living environment while adhering to local regulations.
Posted by Sani Admin
Answered on February 25, 2026 6:46 am