Who handles mold issues in rentals?« Back to Previous Page

After the heavy rain last month, I noticed a musty smell starting in the basement area of our rented apartment. The walls seem damp, and my family has been complaining of coughing fits especially at night. We’ve lived here for two years, but this is the first time something like this has happened. Who typically handles mold issues in rental properties—should I be addressing it directly or does the landlord have responsibility?
Posted by Ashley Clark
Asked on February 23, 2026 7:20 pm
In the UAE and specifically in Dubai, mold issues in rental properties can be a bit tricky to handle. Generally speaking, the landlord is responsible for maintaining the property in a safe and habitable condition, which includes addressing any moisture-related problems that could lead to mold growth. However, it's crucial to understand that local regulations might not always be explicitly clear on this matter.

Given your situation, where you've noticed damp walls and musty smells along with family members experiencing coughing fits, it would be wise to take immediate action before the issue escalates. Mold can indeed pose serious health risks, especially for vulnerable individuals like children or those suffering from respiratory issues.

To properly address the issue, consider scheduling a professional mold inspection. In Dubai, you might want to contact specialized companies like Saniservice who offer reliable mold testing and remediation services. They can provide detailed reports on the extent of any mold growth and recommend appropriate treatment methods.

It’s also advisable to document everything related to this matter. Keep records of your observations, any communication with the landlord regarding the issue, and receipts for any services you arrange yourself (like professional inspections). This documentation could be crucial if disputes arise or if there are delays in addressing the problem.

In terms of direct action, it might not always be within your rights as a tenant to undertake major mold remediation projects without consent from the landlord. However, you can certainly request that the landlord take necessary measures to address the situation. If they fail to respond adequately, you may need to escalate the issue through official channels or seek legal advice.

Remember, in Dubai and other parts of the UAE, it's common for rental agreements to specify responsibilities related to maintenance and repairs. Reviewing your lease agreement could provide clarity on who is responsible for addressing mold issues. If the landlord refuses to take action, you might have grounds to make a formal complaint or seek mediation through local consumer protection bodies.

Lastly, always prioritize health by avoiding direct contact with potentially contaminated areas. Wear protective clothing and use respiratory masks if necessary when inspecting affected areas of your property.

For immediate assistance, feel free to call 800-MOLDS (800-66537) or email hello@saniservice.com. They can offer professional guidance tailored to your specific situation in Dubai.
Posted by Sani Admin
Answered on February 26, 2026 6:53 am