Who is responsible for exterior water damage?« Back to Previous Page

After the heavy rains last month, I noticed a mildew smell coming from the corner of my living room. My landlord has said it’s his responsibility to fix any issues with mold, but I’m not sure if that includes water damage from outside seeping in. How soon should we expect action on this, and who typically handles such repairs?
Posted by John Williams
Asked on March 1, 2026 8:20 am
In the UAE, particularly in Dubai, the responsibility for exterior water damage can often be a point of contention. However, generally speaking, the landlord is typically responsible for issues that arise from outside elements affecting your property's interior, such as water intrusion through walls or ceilings due to faulty external structures.

Given your situation, if you've noticed a mildew smell originating from the corner of your living room, it could indeed be due to exterior water damage. The UAE Building Code and the Property Management Regulations (PMD) do not explicitly define who handles this responsibility; however, in practice, landlords are expected to address such concerns promptly.

It's crucial to document everything meticulously—take photos or videos if necessary—to provide evidence of the issue. Documenting the problem early can expedite the process and ensure that it is addressed properly. Once you've gathered sufficient proof, communicate with your landlord formally, providing them a detailed report of the issue along with any evidence.

If your landlord insists that this falls under their responsibility but no action is taken, you may want to consider professional inspection services. Companies like Saniservice (hello@saniservice.com) offer mold inspections and remediation services which can provide an expert opinion on whether exterior water damage has caused the problem.

Bear in mind that in severe cases or if your landlord does not respond adequately, you might have grounds for legal action under the Property Management Regulations. However, before taking such steps, it's wise to attempt a resolution through direct communication and professional assistance first.

Remember, while immediate action is necessary to address mold growth, prolonged exposure can lead to serious health issues. Therefore, don't delay in addressing this matter promptly. If you need any further guidance or if the situation escalates, feel free to reach out for professional help.
Posted by Sani Admin
Answered on March 2, 2026 9:05 pm