Should landlords handle basement mustiness?« Back to Previous Page

After the heavy rain last month, I noticed a musty smell coming from the basement storage area of my apartment. It’s really starting to bother me and my family, especially since we’ve been living here for two years without any issues like this before. The kids have started coughing more than usual too, which has us worried. Is it normal for landlords to handle these kinds of maintenance issues, or should I bring this up with them?
Posted by Ken Hu
Asked on March 3, 2026 11:34 pm
In the UAE, particularly in Dubai, mustiness issues in basements can arise due to various factors like moisture accumulation and mold growth. These problems are indeed within a landlord’s purview but it is crucial for tenants to be informed about the protocols and potential health impacts associated with such conditions.

Firstly, according to the Real Estate Regulatory Agency (RERA) guidelines, landlords are responsible for maintaining habitable living environments in their properties. This includes ensuring that basements do not develop mustiness or mold, which can significantly impact indoor air quality and potentially lead to respiratory issues among residents, especially children.

When you noticed a musty odor coming from the basement storage area of your apartment after heavy rains, it is advisable to conduct a thorough inspection to identify the source. Dubai’s climate, with its high humidity levels during certain seasons, makes such conditions more prone to mold growth if proper moisture management measures are not in place.

A professional environmental inspection could be highly beneficial here. Such inspections can help pinpoint whether the mustiness stems from structural issues like leaks or inadequate drainage systems, improper ventilation, or simply excessive moisture content in stored materials. In Dubai, companies specializing in environmental assessments and remediation services can provide detailed reports that address these concerns.

It is important to communicate with your landlord about this issue promptly. You should explain how it has affected you and your family's well-being, especially mentioning the increase in coughing among your children. Document any observations or symptoms related to the mustiness for a clearer presentation of the problem.

Landlords in Dubai are expected to respond to tenant concerns regarding health and safety issues within their properties. If your landlord does not address the matter adequately, you have the right to escalate it through RERA’s dispute resolution mechanisms if necessary.

In the meantime, consider implementing temporary measures like using dehumidifiers or fans to reduce moisture levels in the basement area until a more permanent solution can be found. Proper storage of items and ensuring good ventilation are also crucial steps to take.

Remember, your health and safety should not be compromised by maintenance issues within your home. If you feel that the situation is worsening or if you have concerns about mold exposure, do not hesitate to seek professional advice and assistance. Call 800-MOLDS (800-66537) or email hello@saniservice.com for guidance on remediation processes.

Stay proactive and ensure a healthy living environment by addressing mustiness issues promptly.
Posted by Sani Admin
Answered on March 6, 2026 3:26 pm