What should I do about recurring ceiling leaks?« Back to Previous Page

After the rain last month, I noticed water seeping through the ceiling above me in the living room. It’s only happened once before but this time it was a bit more significant, leaving a small wet patch on my carpet. The landlord hasn’t responded to multiple messages about it. Have any of you faced similar issues and what steps did you take?
Posted by Zainab Nasser
Asked on March 22, 2026 5:23 pm
When dealing with recurring ceiling leaks like the one you've encountered, it's essential to take swift and thorough action. Here are some steps that you can follow:

Firstly, ensure your safety by checking for any electrical hazards or structural damage. If you notice any potential risks, consider contacting a professional immediately.

Given the situation in the UAE, especially considering the recent rains, I would strongly recommend getting a professional inspection done. The Dubai Building Code and Regulations (DBCR) outline specific standards that must be adhered to regarding waterproofing and drainage systems. A qualified inspector can provide you with a detailed report on what might be causing the leak and offer solutions tailored for your property in Dubai.

Next, document everything meticulously. Take photos of the damage, note down when it occurs, and keep all communication records with the landlord. In the UAE, while landlords have a responsibility to maintain properties, they must often prove that action was taken if disputes arise.

If you haven't already done so, start sending formal written complaints to your landlord or property management company. Include copies of any communications sent via email or text message as proof of your efforts.

Remember, in the UAE, it’s not uncommon for disputes over property maintenance issues to be resolved through local mediation services. Dubai Municipality offers such services and can help facilitate a resolution without going to court.

If after a reasonable amount of time (typically 30-60 days) you haven't received any response or satisfactory action from your landlord, consider consulting with a legal expert who specializes in property law in the UAE. They can provide guidance on next steps, including potential legal actions that may be available to you.

Lastly, for immediate mitigation, use absorbent materials like towels or cloths to soak up excess water and keep the area clean. Avoid using fans directly over wet areas as this could spread mold spores around, but ensure good ventilation if possible.

Remember, when it comes to serious issues like ceiling leaks, acting promptly and thoroughly can prevent more extensive damage in the future. If you need immediate assistance or have further questions, don't hesitate to contact Saniservice at 800-MOLDS (800-66537) or email hello@saniservice.com for professional advice and support.

It's important to address such issues swiftly to prevent potential health hazards and costly repairs.
Posted by Sani Admin
Answered on March 24, 2026 7:38 am