Is my landlord responsible for AC repair in JVC?« Back to Previous Page

Based on UAE tenancy law, specifically Article 16 of Law No. 26 of 2007, the landlord is generally responsible for all major maintenance and repairs related to the central structure and essential services of the property, which typically includes the central air conditioning system. This is a common point of confusion for tenants in JVC.

However, the responsibility can hinge on the specifics of your tenancy contract. Some contracts explicitly state that the tenant is responsible for routine AC maintenance (like filter changes, which you've correctly done) and minor repairs up to a certain cost, say AED 500. Major repairs, like a failing compressor, fan motor, or refrigerant leak—which your rattling noise and lack of cooling strongly suggest—should fall to the landlord.

Given the symptoms you describe, this is not a minor issue. A persistent rattling noise often indicates a loose or broken component within the compressor or blower assembly, and the loss of cooling capacity during peak load is a serious performance failure. Continuing to run the unit in this state risks a complete breakdown.

Your first step is to formally notify your landlord or property management company in writing (email is best for a paper trail), detailing the issue and referencing your tenancy contract. They should arrange for a qualified HVAC technician. If they are unresponsive, you can remind them of their obligations under the law.

For a definitive diagnosis and to protect yourself, I highly recommend a professional inspection from a certified IEQ company like ours. We can provide a detailed technical report on the AC's condition, which can be used to formally request repairs from your landlord. If you'd like us to take a look, please call 800-MOLDS or email hello@saniservice.com for an assessment.