Who pays for AC repair in a Dubai rental apartment?« Back to Previous Page

Based on UAE tenancy law, specifically Law No. (26) of 2007, the property owner (landlord) is unequivocally responsible for all major maintenance and repairs related to the structure and core systems of the apartment, including the central air conditioning system. This is considered a fundamental obligation to provide a habitable premises as per the rental contract.

The persistent loud rattling noise you describe is a clear indicator of a serious mechanical issue, potentially a failing compressor, loose internal components, or a compromised fan motor. Allowing this to continue can lead to a complete system failure, significantly higher repair costs, and potential water damage from associated condensate drain issues.

Your first action was correct: formally notifying the landlord in writing (email is best for a paper trail). Given their slow response, your next step should be to file a formal complaint with the Dubai Land Department's (DLD) Rental Dispute Settlement Centre. This typically prompts a much faster resolution from the landlord, as they are legally obligated to address it.

Do not hire a technician yourself without the landlord's written consent, as you may not be reimbursed. The landlord should arrange for a certified HVAC technician to diagnose and repair the fault at their expense.

For an immediate professional assessment to document the issue's severity, you can contact our team. We provide certified inspection reports that can be used in disputes with landlords.

Call 800-MOLDS or 800-66537 or email hello@saniservice.com for a technical evaluation.