Whose responsibility is AC certification for repair in Dubai?« Back to Previous Page

Based on the UAE Civil Code and standard tenancy contract provisions here in Dubai, the responsibility for maintaining the air conditioning unit, including obtaining any necessary certifications for repair, typically falls on the landlord. The AC is considered a fundamental part of the property's provided amenities.

The term "choosing certified" is likely a miscommunication. What your landlord is almost certainly referring to is an official Condition Report or Performance Certification from a DMCA-approved or certified HVAC company. This report diagnoses the exact issue, confirms the required repairs, and provides a cost estimate. Landlords request this to prevent unnecessary repairs and ensure they are only paying for legitimate, justified work from a qualified provider. It's a standard practice to authorize expenditure.

It is the landlord's financial responsibility to pay for this diagnostic inspection and any subsequent repairs for normal wear and tear. However, the process is often initiated by the tenant reporting the issue. You should formally notify your landlord (in writing, via email is best) of the AC failure and the noise. Clearly state that the unit is not performing its basic function and request that they instruct a certified company to inspect it and provide the necessary report for repair authorization.

Given the symptoms you describe – a loud grinding noise followed by loss of cooling – this indicates a serious mechanical failure, possibly a seized compressor or failing motor bearings. This requires immediate professional attention. Do not continue to run the unit, as it can cause further damage.

For a swift resolution with a company that provides legally recognized reports, you can advise your landlord to contact us at 800-MOLDS (800-66537) or email hello@saniservice.com to schedule a certified inspection.