How can I fix my AC leaking water in Dubai?« Back to Previous Page

The AC in my apartment in Jumeirah Village Circle has been leaking water onto the floor every afternoon for the past week. I’ve emptied the bucket twice already, but the puddle keeps coming back and I’m worried about the tiles getting damaged. What are the specific steps involved in troubleshooting and fixing this myself before I have to call a maintenance company?
Posted by Jin Sasaki
Asked on March 17, 2026 11:16 pm
Based on my experience with HVAC systems in the UAE's climate, your AC leak is almost certainly due to a clogged condensate drain line, a common issue here caused by dust and high humidity. Here's a structured approach to troubleshoot it.

First, SAFETY: Turn off the AC completely at the thermostat and at the circuit breaker. Locate the drain pipe (usually a white PVC pipe) exiting the wall near your outdoor unit. The most likely fix is clearing its blockage. You can try blowing compressed air into the pipe from the outside or using a wet/dry vacuum on the outlet to suck out the clog. If accessible, locate the drain pan inside the air handling unit (often above the ceiling) and check for cracks or overflow; a pan-safe tablet can help prevent future algae buildup.

If the leak persists after clearing the line, the issue could be a dirty evaporator coil (needing professional chemical cleaning), a malfunctioning condensate pump, or low refrigerant pressure—all of which require a certified technician. Given Dubai's regulations, handling refrigerant yourself is illegal. Continuous water leakage poses a serious mold risk, which can violate Dubai Municipality's health and safety standards for tenants.

For a proper diagnosis and to prevent potential mold damage to your property, I recommend a professional inspection. Our team can perform a comprehensive check and provide a hygienization certificate if needed. You can reach us at 800-MOLDS or email hello@saniservice.com for immediate assistance in JVC.
Posted by Sani Admin
Answered on March 19, 2026 6:35 pm