Landlord or tenant: Who fixes AC mold issue?« Back to Previous Page

Based on the UAE Civil Code and the specific conditions you're describing, the responsibility for fixing this AC mold issue almost certainly falls on the landlord.

The constant running of the AC unit combined with a persistent damp feeling and active mold growth is a classic symptom of an underperforming system. In the extreme climate of Dubai, the landlord is legally obligated to provide a habitable premises, which includes a functioning climate control system capable of maintaining a healthy indoor environment. An AC that cannot effectively remove humidity from the air is not functioning properly. The mold growth on your personal belongings is a direct result of this system failure.

You should formally notify your landlord or property management company in writing (email is best for a paper trail) of the issue. Describe the symptoms: AC running non-stop, high humidity, and visible mold. Request that they send a certified HVAC technician to inspect and rectify the system. This could involve re-gassing the unit, cleaning clogged drain lines, replacing a faulty compressor, or addressing ductwork leaks.

For a situation like this with active mold, a professional assessment is highly recommended. Our teams are certified to conduct comprehensive indoor air quality inspections that measure relative humidity levels, identify mold species, and pinpoint the exact source of the moisture. This provides an undeniable technical report for your landlord.

If they are unresponsive, you can reference your rights as a tenant with the Dubai Land Department. For immediate assistance, you can call our specialists at 800-MOLDS or email hello@saniservice.com for guidance. Don't let the problem worsen; that humidity is causing damage to both the property and your health.