Who is responsible for mold remediation, tenant or landlord?« Back to Previous Page

That is a very common and serious question we get here in Dubai, especially in older buildings in areas like Deira. The damp smell from the AC is a classic indicator of a hidden moisture issue, and finding that black mold under the carpet confirms it.

In the UAE, the responsibility generally falls on the property landlord or owner to maintain the structural integrity of the building and its essential systems, including the AC and the building envelope that prevents water intrusion. Since the mold growth appears to be related to a hidden leak or condensation from the AC system—a fundamental part of the property—this is likely not due to your negligence but a maintenance issue. The landlord is typically responsible for rectifying the source of the moisture and the resulting mold remediation to make the property habitable again.

Your first step is to immediately notify your landlord or property management company in writing, detailing your findings and including photographs. This creates a formal record. Given the presence of a toddler, whose immune systems are more vulnerable to mold exposure, this is a health and safety priority.

However, we strongly recommend you do NOT disturb it further. Disturbing mold can release a massive amount of spores into the air. This is a job for professionals with the correct containment and PPE.

For a definitive assessment and a formal report that you can present to your landlord, you need a professional mold inspection. We can identify the exact species and the moisture source. Call us at 800-MOLDS (800-66537) or email hello@saniservice.com for an emergency inspection. We can provide the documentation you need to ensure the landlord addresses this correctly and safely.