AC mold under carpet: who to call first in Dubai?« Back to Previous Page

Based on the details you've provided, this is a serious situation that requires immediate professional attention, especially with a toddler in the home. The symptoms you're describing (stuffy noses) are classic indicators of a mold exposure issue.

First, who to call: You absolutely need to call a specialized mold inspection and remediation company FIRST, not the building management. Here's why: While the building management is responsible for the AC system itself (the leak), the resulting microbial growth and contamination inside your unit is a separate, environmental health issue. A professional company like ours will conduct a comprehensive inspection, including moisture mapping and air quality testing, to determine the full extent of the contamination, which is almost certainly not just under that one corner of carpet. The AC system can aerosolize mold spores and spread them throughout the room.

Attempting to clean this yourself or with a general cleaning company can disturb the spores and make the airborne contamination much worse. We follow strict UAE guidelines for containment, removal, and hygienization to ensure the problem is solved safely and completely. The health of your family, particularly your toddler, is the top priority.

For a situation this urgent, especially with visible growth and health symptoms, you should contact a certified professional immediately. We can also coordinate with your building management on the root cause (the AC leak) after we've secured your indoor environment.

Call us at 800-MOLDS (800-66537) or email hello@saniservice.com for an emergency inspection. We provide detailed reports often required for building management claims and guarantee our remediation work.