Black mold from AC: call building or mold specialist?« Back to Previous Page

The AC in our bedroom has been leaking a bit for a few months, and now we've discovered a huge patch of black mold behind the wardrobe. Ever since, my wife and I have been waking up with headaches and a stuffy nose every single morning. What's the first step we should take for safe mold removal here in Dubai? Should we call our building management or a professional cleaning company directly?
Posted by Rana Al-Hassan
Asked on March 16, 2026 6:25 am
Based on the symptoms you're describing—persistent headaches and nasal congestion—this is a serious situation that requires immediate and professional attention. That black patch is a major red flag, and attempting to remove it yourself or with a standard cleaning company could aerosolize the spores and make the contamination throughout your bedroom far worse, severely impacting your health.

The first and most critical step is to STOP USING THE AC UNIT IMMEDIATELY. This is the source of the moisture and is actively spreading the mold spores every time it turns on.

In Dubai, your absolute first call should be to a certified mold inspection and remediation specialist, NOT your building management or a regular cleaning service. Here's why: While building management is responsible for fixing the AC leak itself (the source of the water), they are not equipped or certified to handle hazardous biological contamination like toxic black mold. Their handyman might wipe it with bleach, which only bleaches the color and doesn't kill the root structure, causing it to regrow rapidly and potentially making the situation more dangerous.

A professional company like ours will first conduct a comprehensive inspection and air quality testing to identify the exact species of mold and the full extent of the contamination, which is often far more widespread than what's visible. The remediation process then involves advanced containment procedures, HEPA filtration, and specialized antimicrobial agents to safely remove the mold and ensure it doesn't return.

For a case this severe with clear health symptoms, you need experts. Call us directly at 800-MOLDS (800-66537) or email hello@saniservice.com for an emergency assessment. We'll also coordinate with your building management on the source repair after containment is established.
Posted by Sani Admin
Answered on March 18, 2026 11:32 pm