How to get landlord to fix dangerous AC mold?« Back to Previous Page

Our AC unit in the master bedroom of our villa in Jumeirah seems to be leaking into the wall. I pulled back the corner of the wallpaper yesterday and found a huge patch of black mold spreading behind it. It's been humming louder than usual for about a month, but we only just discovered the source of the dampness. What's the best way to get my landlord to address this properly, as I'm really worried about our health?
Posted by Monika Lopez
Asked on March 28, 2026 10:37 pm
Given the AC leak and extensive black mold growth you've discovered in your Jumeirah villa, this is a serious health and structural issue that requires immediate and professional attention. In Dubai, landlords are legally obligated under Law No. (26) of 2007, known as the Dubai Rental Law, to maintain the property and ensure it is fit for habitation, which includes addressing issues like faulty AC units and resultant mold that compromise living conditions.

Your first step is to formally notify your landlord or property management company in writing. Detail the issue: the AC unit's abnormal operation for a month, the confirmed water leak, and the discovery of significant black mold behind the wallpaper. It's crucial to emphasize the potential health risks (like respiratory issues and allergic reactions) and property damage. Send this communication via email or registered post to have a dated record. You can also reference the "Dubai Building Code" which mandates proper building maintenance to prevent such dampness.

Given the scale you describe ("huge patch"), a professional inspection is non-negotiable. DIY assessment is insufficient and potentially hazardous due to spore dispersal. A certified mold inspector will conduct air and surface sampling to identify the species and toxicity level, and provide a detailed report. This documented evidence from a licensed company like ours is incredibly powerful and will substantiate your claim, pushing the landlord for proper remediation, not just a superficial clean.

If the landlord is unresponsive or refuses to act, you can escalate the matter to the Rental Dispute Center (RDC) in Dubai. Present your written communication and the professional inspection report as evidence.

For your safety, do not disturb the area further. We strongly recommend you get a professional evaluation immediately to assess the full extent of the contamination.

call 800-MOLDS or 800-66537 or email hello@saniservice.com for an emergency inspection and to get the certified report you need.
Posted by Sani Admin
Answered on March 31, 2026 12:26 pm