Is AC leak and mildew smell my or landlord's responsibility?« Back to Previous Page

The AC in our master bedroom closet seems to be leaking a little water, and now all our clothes and shoes have a damp, mildewy smell that won't go away. We've lived in this Jumeirah Village Triangle apartment for two years and this just started happening after the recent humidity spike. Is fixing the dehumidification function something I need to call my landlord about, or is it my responsibility to get an AC maintenance company to check it out?
Posted by Arun Mukherjee
Asked on March 18, 2026 1:20 am
Based on the description of your situation in Jumeirah Village Triangle, this is a classic case of inadequate dehumidification leading to microbial growth, a very common issue here in Dubai, especially after humidity spikes. The AC leak is the primary cause, and the mildewy smell on your belongings is the direct consequence.

Regarding responsibility: Under the UAE's rental law (Law No. 26 of 2007), the landlord is typically responsible for the maintenance and repair of the main structural components of the property, which includes the central AC system and its associated drainage lines. A leaking AC unit that is causing property damage (like ruining clothes and shoes) and creating an unhealthy indoor environment falls squarely under their obligation. You should formally notify your landlord or property management company in writing immediately. They are required to address it to ensure the habitability of the unit.

However, while you wait for them to act, you need to mitigate the damage to your personal items. Move them out of the closet immediately to a well-ventilated area. The porous materials like leather and fabric will continue to harbor mold spores. For your health and to save your belongings, a professional hygienization treatment is strongly recommended. This isnt just wiping things down; it requires specialized equipment like HEPA vacuums and antimicrobial agents to properly eradicate the mildew infestation from your clothes and shoes.

For a proper assessment of the AC leak and a certified remediation of your belongings, you should get a professional inspection. Call our team at 800-MOLDS (800-66537) or email hello@saniservice.com. We can document the issue for your landlord and provide the necessary services to resolve the smell and protect your health.
Posted by Sani Admin
Answered on March 20, 2026 4:33 am