Is my landlord responsible for AC repair in Dubai?« Back to Previous Page

Based on UAE rental law and the standard Ejari tenancy contract, the responsibility for major repairs and maintenance of fixed installations, including the central air conditioning system, falls squarely on the landlord. This is considered a fundamental part of providing a habitable property, especially in our climate.

That grinding noise you're describing is a serious symptom. It's not just an annoyance; it's a clear sign of a failing component, most likely within the compressor or the fan motor assembly. Continuing to run it in this state risks a complete system burnout, leading to a far more expensive repair or full replacement, which is why you should stop using it immediately.

Your first step is to formally notify your landlord or property management company in writing (email is best for a paper trail), detailing the issue and requesting urgent repair. Reference your tenancy contract. If they are unresponsive or refuse, you can escalate the matter by filing a complaint with the Rental Dispute Center (RDC) in Dubai. They will almost always rule in the tenant's favor for essential services like AC.

However, for a issue this severe, I strongly recommend a professional inspection to diagnose the exact fault. This provides you with a technical report you can present to the landlord, strengthening your case. For immediate assistance, you can call our team at 800-MOLDS (800-66537) for a comprehensive assessment. We can identify the mechanical failure and provide the documentation needed to ensure your landlord fulfills their obligation.