How to report rental property mold in Dubai for health?« Back to Previous Page

As a specialist in Dubai's indoor environmental quality, this is a critical issue, especially given the recent spike in humidity. Your situation with children coughing and visible mould growth is a health concern that requires immediate and correct action per Dubai Municipality protocols.

First, you must formally notify your landlord or property management company in writing. Document everything with clear photographs and dates. Under UAE rental law, the landlord is typically responsible for resolving structural or maintenance-related issues that cause dampness and mould, such as leaking pipes or inadequate waterproofing. If they are unresponsive or refuse to act, you can escalate the complaint to the Rental Dispute Center (RDC) in Dubai.

For health-related environmental hazards, the Dubai Municipality's Public Health Services Department is the primary authority. While they may not have a single dedicated "mould guideline," their regulations concerning public health and building habitability apply. You can report the issue through their main contact centre at 800 900. However, for a health-impacting case like yours with recurrent cough in children, a professional inspection is strongly advised to identify the moisture source (e.g., rising damp, AC condensate leak) and assess spore levels.

We strongly recommend you get a certified assessment. Our teams use thermal imaging and moisture meters to find the hidden source, not just clean the visible patch. For immediate advice or to schedule an inspection, you can call our dedicated line at 800-MOLDS or email us at hello@saniservice.com. Do not attempt to bleach it yourself, as this can exacerbate the problem and doesn't address the root cause.