Mold under AC in Dubai: call landlord or professional first?« Back to Previous Page

The AC in our master bedroom has been leaking a little for a couple of months, but now I’ve just pulled back the corner of the carpet near the vent and found a patch of black, fuzzy mold on the concrete underneath. It smells really damp and I’m worried it's spread inside the wall. What's the best way to handle this properly in Dubai's heat, and should I call my landlord first or a professional cleaning company?
Posted by Anjali Das
Asked on March 15, 2026 7:33 am
Based on your description, you are dealing with a significant mold issue that requires immediate and professional attention. In Dubai's climate, where high humidity and constant AC operation create ideal conditions for mold growth, a small leak can lead to widespread contamination inside wall cavities and the AC ducting system, which is a serious health and property hazard.

Your first call should be to a certified mold inspection and remediation professional, not a general cleaning company. General cleaners lack the specialized equipment and protocols to handle toxic black mold safely, and they may inadvertently spread the spores throughout your home. A professional company like Saniservice will conduct a comprehensive assessment using moisture meters, thermal imaging cameras, and air quality tests to determine the full extent of the contamination hidden within the walls and HVAC system.

Following the inspection, you should then inform your landlord. Under UAE tenancy law, structural maintenance, including issues with central AC units and resulting damage, is typically the landlord's responsibility. Providing them with a detailed professional report from a certified inspector will substantiate your claim and outline the necessary remediation steps, ensuring the problem is resolved correctly.

Do not attempt to clean this yourself. Disturbing the mold without proper containment can aerosolize toxins. For a proper assessment and remediation plan, it is crucial to contact specialists. Call Saniservice at 800-MOLDS (800-66537) or email hello@saniservice.com to schedule an inspection. Their certified team follows IICRC standards and Dubai Municipality guidelines to ensure the mold is removed safely and your indoor air quality is restored.
Posted by Sani Admin
Answered on March 17, 2026 1:20 pm