Are we responsible for mold removal in our Dubai apartment?« Back to Previous Page

Based on the description of your situation in Jumeirah, this is a common yet complex issue in Dubai's climate. The presence of mold on an exterior wall, coupled with a leaking AC unit, strongly suggests an underlying moisture source that is likely not solely due to occupant ventilation habits.

In the UAE, the responsibility for mold remediation hinges on the source of the moisture. According to typical rental contract terms and Dubai Land Department guidelines, structural defects and issues with the building's envelope (such as faulty external wall insulation or waterproofing) are the legal responsibility of the landlord. A leaking AC unit, especially if it is part of the building's central system, also typically falls under their maintenance purview. However, if the moisture is proven to be a direct result of tenant negligence—such as a failure to report a leak promptly or significant lifestyle-generated humidity without adequate use of the provided AC—the tenant may be liable.

The persistent high humidity and constant AC operation in Dubai create ideal conditions for condensation within wall cavities, especially if there is a minor breach in the building's thermal envelope. A simple surface clean is insufficient; the root cause must be identified and rectified.

I strongly recommend a professional inspection to determine the exact moisture source. Our certified inspectors use thermal imaging cameras and moisture meters to differentiate between condensation, AC leakage, and infiltrating water from the building exterior. This detailed technical report is essential for definitively establishing liability with your landlord.

For a comprehensive assessment and to resolve the issue correctly, please contact our specialists at Saniservice. Call 800-MOLDS (800-66537) or email hello@saniservice.com to schedule an inspection.